Terms of Sale

1 Who you are buying from

SmartBase is sold by Stormline Labs Ltd, trading as KennedyFBA.

These terms apply to every purchase of SmartBase. By paying, you accept them. Please read them before you buy, because section 4 asks you to give up a cancellation right you would otherwise have.

Stormline Labs Ltd is not registered for VAT, so the price carries no VAT and no VAT receipt is issued. The price is the same for everyone.

2 What you are buying

SmartBase is a digital product: an Airtable template base built for a UK Amazon FBA business, together with a tutorial video and a written setup guide.

• The template base, with its tables, views, uploaders and automations.
• An unlisted tutorial video walking through setup and the daily loop.
• A written setup guide in PDF form.
• Bounded email support, as set out in section 6.

Six builder-only tables that connect to external tooling were removed from the sold template on purpose. They depend on systems that are not part of this product.

3 How and when it is delivered

Days 1 to 7. Straight after payment you receive the tutorial video, the written guide, and a read-only link to a demo version of the base so you can look through the whole structure. You cannot copy the base during this period.

Day 8. We invite the email address you bought with as a read-only collaborator on the master template base. From there you use Airtable's own Duplicate function to take your own copy, which carries the automations across. They arrive switched off and you switch them on.

Day 15. We remove your collaborator access from our master base. Your duplicate is yours and is unaffected. If you have not duplicated by then, email us and we will re-invite you. We will not remove access before day 22 without hearing from you.

You need your own Airtable account to receive the base. Delivery depends on you giving us a working email address.

4 Your 7 day money back guarantee, and the right you give up

Refunds go back to the card you paid with, through Stripe, normally within a few working days.

After the base is delivered on day 8, there are no refunds. Once the base is in your Airtable account it cannot be given back, which is why the refund window sits entirely before delivery.

The statutory right you are giving up. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you would normally have 14 days to cancel a purchase of digital content. By buying, you expressly ask us to start supplying the digital content during that period, and you acknowledge that once supply has begun you lose that 14 day right to cancel. You tick a box confirming this at checkout.

Our 7 day guarantee is offered voluntarily and sits on top of your legal rights. Nothing in these terms limits your statutory rights in respect of digital content that is faulty, not as described, or not fit for purpose under the Consumer Rights Act 2015.

5 What you may and may not do with it

You get a licence to use SmartBase in one business, for as long as you like. You may change it, extend it, and let your own staff and VAs work inside your copy.

You may not:

• Resell, sublicense, rent or give away the template, in whole or in substantial part.
• Publish it, or share the base or the tutorial video outside your business.
• Use it to build a competing template or course for sale.
• Share your collaborator invite or the demo link with anyone else.

We keep ownership of the template, the guide and the video. You own everything you put into your own copy.

6 Support, and what it covers

You get 30 days of email support from the day your base is delivered, to the address in section 1.

• Scope: getting the delivered template running in your account.
• Format: one email thread, or one screen share of up to 20 minutes, whichever suits.
• Response: within one working day.
• Not included: custom builds, changes to the template for your workflow, Airtable training beyond the delivered system, or help with third party tools.

Requests outside this scope will get a polite pointer back to this section. Support is not a consulting engagement.

7 Things you need that are not included

SmartBase runs inside Airtable and some parts read data from third party tools. Those subscriptions are yours, not ours, and their prices and plans are set by them and can change.

• Airtable. You need your own account. The free tier has a record cap per base, which a growing purchase history will eventually pass. Paid plans are Airtable's own pricing.
• Reporting and repricing tools. Certain features, including cost of goods, the minimum price repricer feed and profit per VA, expect data from a third party seller tool. Without it those specific views sit empty. The rest of the base works.

We are not responsible for third party pricing, availability, or changes those providers make to their products.

8 No guarantee of results

SmartBase is a system for organising and tracking an Amazon business. It is not a promise of profit, of recovered money, or of hours saved.

Any figures shown on the site, in the video or in the guide describe the builder's own experience or are illustrative examples using invented data. They are not a forecast of what you will achieve. Your results depend on your own business, your sourcing, your costs and how you use the system.

Nothing here is financial, tax, accounting or legal advice.

9 Chargebacks

If something is wrong, email us first. The 7 day window in section 4 exists so that no one has to dispute a payment to get their money back.

If a chargeback is raised, we will provide the payment processor with the evidence we hold, which may include your terms acceptance at checkout, the order confirmation, our delivery emails, and the record of the collaborator invite and any duplication of the base.

10 Liability

We do not limit our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that, our total liability arising out of your purchase is limited to the amount you paid for SmartBase. We are not liable for lost profits, lost sales, lost or corrupted data, or business interruption.

The template is supplied as it is. We do not promise it is free of every error, or that it will keep working unchanged if Airtable or a third party tool changes how it behaves.

11 Changes, law and complaints

We may update these terms. The version that applies to your purchase is the one published on the day you paid, and the date at the top of this page tells you which that is.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK you may bring proceedings in your own country.

If something has gone wrong, email stormlinelabs@gmail.com and we will reply within one working day.